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RIZR: getting started, subscriptions and support

Answers about the AI reply assistant, iPhone and Android, credits, Pro, account access, privacy and troubleshooting.

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Written by Diego

What is RIZR?

RIZR is an AI assistant that suggests replies from chat text or screenshots. It does not find matches, host public dating profiles or provide conversations between RIZR users. You use it alongside your existing messaging or dating apps.

How do I get started?

Open https://rizr.me or use the official iPhone or Android app linked from the website. Upload a readable screenshot or paste the relevant chat text, choose a response style, and review the suggestions. Edit, copy and send the reply yourself in the original app; RIZR does not send messages automatically.

Which apps can I use it with?

You can use readable text or screenshots from WhatsApp, Instagram DMs, Tinder, Bumble, Hinge, Badoo, Telegram and other chats. This does not mean RIZR connects to those accounts, monitors your messages or is affiliated with those platforms.

Which response styles are available?

The current main styles are Funny, Flirty, Spicy, Romantic and Rescue. Choose a style that fits the context and respects the other person's boundaries. Labels and availability can vary by screen or app version; use the choices shown in your app.

Is there a free option?

The website offers a limited public demo. The app's free use includes credits and rewarded ads where available. Check your current balance and the conditions shown before generating. Pro provides ad-free generations under the plan shown at purchase.

How much does Pro cost, and is there a trial?

Use the current Pro or checkout screen for your currency, billing period, price, renewal and any eligible trial. Offers can differ by account, country and purchase platform. A trial is available only when your checkout explicitly offers one. Subscriptions renew unless cancelled.

How do I cancel a subscription?

Cancel with the provider that billed you: Apple subscriptions for App Store purchases, Google Play subscriptions for Google Play purchases, or the subscription management link in your RIZR account for website purchases. Deleting the app or account does not cancel a subscription. If you cannot find the management link, contact [email protected].

Can I get a refund?

Refund requests follow the rules of the purchase provider. For Apple purchases use https://reportaproblem.apple.com; for Google Play use its refund request process. For a website charge, contact RIZR support. Cancellation and a refund are separate actions; approval is not guaranteed. Fin cannot issue refunds.

I paid but Pro is not active. What should I do?

Check that you are signed into the RIZR account used for the purchase and the correct Apple or Google account. Update and reopen the app. Use Restore purchases if that option is available. If access is still missing, contact support with the platform, approximate purchase time and order reference. Do not buy again just to troubleshoot.

My credits or rewarded ad did not update.

Check your connection, return to the app and refresh your account balance. An interrupted ad may not complete its reward. If a completed reward or charged generation is missing, contact support with the time, app version and a description of what happened. Support needs to verify the account; Fin cannot add credits.

I cannot sign in or find my history.

Use the same sign-in method and account as before; a different provider or email may open a different account. For an email sign-in link, use the newest link sent to you and check your spam folder. Public demo use does not create account history. Contact support if access still fails. Never share passwords or sign-in links.

My screenshot or generation fails.

Use a clear image with readable chat text and enough relevant context. Crop unrelated material and hide unnecessary personal details. If an upload fails, try pasting the text. Check your connection, update or reload RIZR and try again. If a verification error persists, send support the visible error text, time and app/browser version; do not send tokens or credentials.

How are screenshots and chat text handled?

RIZR processes the material you submit to generate suggestions, including through its configured AI providers. The anonymous demo does not create screenshot files or account history. Account uploads and generation history can remain until account deletion; do not assume every upload disappears immediately. Connections use HTTPS/TLS. See the current privacy policy linked on https://rizr.me for retention, processors and your rights.

How do I delete my account and data?

Use account deletion in RIZR Settings, or contact [email protected] for help with a deletion request. Review the confirmation carefully. Data is handled under the privacy policy, including applicable retention obligations. Cancel any paid subscription separately through the provider that billed you. Fin can explain the process but cannot confirm deletion on your behalf.

How do I control notifications or report a bad suggestion?

Manage RIZR notification permissions in your device settings. RIZR does not deliver matches or direct messages from other users. For an inaccurate or inappropriate AI suggestion, use the feedback/report option shown in the app or contact support. Report abuse on another platform through that platform's own tools.

Does RIZR guarantee replies or relationship results?

No. AI suggestions can be unsuitable or wrong. Review and adapt them before sending. Respect consent and stop when someone declines, blocks you or asks not to be contacted. RIZR is not professional relationship, medical or legal advice. The contractual minimum age is 17; see the current terms and safety rules.

Can I use RIZR and get help in my language?

Choose your preferred language in RIZR. The website has 26 locale options. Intercom's supported languages cover 24 of those locale options; Albanian and Macedonian currently use an English Messenger fallback. Fin's native language support has the same two gaps. You can still contact the support team for help; automatic translation quality is not guaranteed.

How do I reach a person or get more guidance?

Ask to speak with the RIZR support team in Messenger, or email [email protected]. Fin can explain product features and troubleshooting from this help content. It cannot inspect your private chat apps, make purchases, promise response times, or confirm account, payment or deletion changes. For examples and app-specific advice, use the Guides, Blog and FAQ links on https://rizr.me.

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